HumanFactorLabs (HFLabs, LLC) provides customer data quality and customer data integration (CDI, MDM) solutions and services in Russia.

Since 2005, our data quality software Factor is the most popular Russian data quality solution in banks, insurance and collection agencies. Totally we have completed 50+ projects on data quality and customer data integration.

Customer list includes over 30 leading Russian and international companies operating in the financial services, telecommunications and retail sectors. 29 customers use our software more than three years.

Our team consist of 50+ people. 18 of them work with us more than three years - value the comfort of working with the permanent teams. Development based in Moscow.

All About Customer Data

HFLabs is the Russian customer data quality and data integration vendor of software solutions and corresponding services. Founded in 2005. The most popular HFLabs products are Factor (russian data quality solution) and Uniform Client (customer data integration).


Factor, the Customer Data Quality Solution

Factor can automatically verify  and normalize addresses, names, phones, companies, and other customer information. Data cleansing, enrichment and smart de-duplication, originally focused on Russian data, makes Factor the most popular data quality solution for enterprises in Russia. Ukrainian and some other ex-USSR locals are also supported.

Factor is an enterprise-class product, which meets common requirements of reliability, scalability and ability of integration with other systems. Factor have native integration with Siebel CRM and UCM, and Microsoft Dynamics CRM.

Please also check for SaaS edition of Factor.


Uniform Client, the Customer Data Integration MDM solution

Uniform Client is a software solution, which is aimed to provide centralized management of customer data among different source and target systems. Fine-grained Russian-specific data model, build-in data quality engine, version control system and 'time machine' functions  makes HFLabs Uniform Client an easy but very powerful solution for an enterprise Customer Master Data Management.


We Are Proud Of Our Clients

Among our customers there are Citi group, BNP Paribas, GE Money Bank, Intesa Bank, Nordea Bank, Microsoft, Samsung, Peugeot, Nissan, and large local Russian and international banks, insurance, retail and telecom companies.

Welcome this good company and enjoy our best-of-breed quality of solution, competent service and friendly pricing policy!